Harris Teeter Reviews

Harris Teeter is one of the closest establishments I can access, literally about a five minute walk away. It's very helpful for when I have to do grocery shopping, but by no means is this store perfect. On my previous trip to Harris Teeter a few days ago, I took a moment to look around the store and see the flaws this store has, and unfortunately, they are very apparent. The biggest one, however, is how very little the staff get involved with the customers. On good days, they will at the very least tell the customer "Hello!" and "Have a good day/evening!", but on bad days, they won't even look at the customer until approached. And that isn't even mentioning the lack of cashiers that normally work. More often than not, there will be at least one or two cashiers working the registers, but the customers will pretty much always be limited to the self-checkout machines. The lines for those will often spill into the aisles, and the cashiers do nothing to help with that. I can perhaps understand choosing the self-checkout yourself, but surely at least one cashier would step up and open their register for the growing line. Suffice it to say, as convenient as Harris Teeter is for me, I do not enjoy the service.

I ran into my favorite HT last week for a couple of items. It was raining and I ran into the store and there was not one cart in the cart area and I went into he store to look for a hand basket. They do not put those out anymore. I guess they want you to push that 35 lb cart around for a gallon of milk. Go figure. Why not make it convenient for your customers. They are paying for it. I grabbed the items I needed up front and headed to he Seafood Dept. No one was there so I waited and a guy came up to the Butcher market and the guy behind the counter brought it over to the seafood Dept and got the seafood guy to come out and cut. All the while I am standing there holding my items in my hands. Finally after those two cut the meat for the guy, the seafood guy asked who was next and went directly to the two females at the butcher Dept. I am pretty put out at this time. Finally after my hands were starting to cramp he asked if he could help me I asked for a lb and half of cod. He grabbed a big piece and came up short so he grabbed this little flat piece that was obviously past its prime and I asked him not to use it and find me a thicker and better piece. Done there I went to the front to be rung up. Only two cashiers and the Manager was standing in the aisle talking to someone. The lines were going through the aisles. The self checkout was backed up past the Starbucks. Forced to push the big cart, not paying attention to your work area, first come first serve, running out of brand items and filling the shelves with HT brand and charging more than the name brands because you can gouge your customers, selling old pieces of seafood, more ice than crab meat at 69 a lb, prices more than the cost of inflation I do not think that I will be visiting again, WholeFoods and Publix will serve me just fine.

Good service care for customers nice workers good employees love to shop there for food and products when I need help they help

The Kill Devil Hills store has the worst customer service Manager ever named Allison. She is rude when helping customers and very nasty to her staff who works hard.

Today I called Harris Teeter the store, the business office and the corporate offices, all of which cost me 2.5 hours of my work day. Guess what? I was able to speak with a manager at a store after waiting on the phone 45 minutes, and then being given the corporate office number. I waited over an hour, and no one would answer. I have tried to log into the HarrisTeeter.com site, and it is also a mess. No one answers their phones, and if they do and buck is passed to some other faceless person. They are pretentious, and they have no intention of helping you solve any concern whatsoever. They just want you to go away so they can get paid to do nothing. So guess, what Harris Teeter. You wasted my time and money today and for years. You are not convenient, and I will take all of my business else where, and I will tell everyone I know not to shop at Harris Teeter because the minute you have a concern, oh, well then all of your business through the years will mean nothing because they will not answer the phone and when they do the person who answers will have a quest to rob you of your time by sending you on a wild goose chase so they can pretend to be of service when in face they are USELESS. Do not spend your money at this store. Go to Food Lion, where you will be treated with respect.

I was an excellent employee for Harris Teeter and was not allowed to move up due to gender discrimination.

The cashier would say it's on sale when I said that I wanted to put it back. This resulted in me getting a high grocery bill. I won't be shopping at Harris Teeter anymore.

Headed to Publix, folks! Teeter Customer Service cashed in a lottery ticket and pocketed the cash...

Your store at why 401 and tenten road in Fuguay Fariña is the worst managers in that store treats their employees like $#*!, and do not show the Harris teeter customer service to customers, they are very rude and act like they are forced to be there. Is it that store, it is just a miserable store to shop in.

I won't use Harris Teeter delivery on Instacar, again! I've used it 3 times & all 3 orders were awful! They arrived over 1 hr late, each order was missing multiple items & each order contained the wrong items! I won't use them again. The screw up way too much! They will reimburse me for their incompetence! I'm very, very dissatisfied.

Boycott. This company sucks. They don't support to military or the people who died for this country who gave them the freedom in which they stand.

HT used to be the only grocery store i shopped at.
With surging prices and companies cutting costs by eliminating services, etc, i've taken my business to other retailers.
Harris Teeter self checkout is a disaster. It is overrun with carts and people. The checkout machines constantly stopping. You will wait for one cashier who is effectively manning 6 registers at once.
For the privilege of HT saving money by not fully staffing a store, YOU get to work there for FREE by ringing up and bagging your own groceries as well as putting your cart back.
I leave the cart or basket in the check out area. I DO NOT WORK HERE.

Out of paper bags or 3 paper bags available at a time.

Prices in some cases are DOUBLE other retailers with similar products.

Agree with other reviews, asking me to round up is audacious!

I had a digital coupon for 4 x the fuel points for the purchase of a gift card. I purchased a $200 gift card but only got two times the points. When I asked the store manager about it she said to call the 800 number and press option three for customer service to explain the situation. She acted like that was the only way to get the 4 x points. If that's true they don't tell you that anywhere. I suspect it's not true. Anyway I called the number and immediately got a message that said "we apologize but we are unable to take your call. Please visit harristeeter.com or one of our social media platforms." Way too many hoops to jump through. I don't know that it matters but the purchase was from the store on Houston Northcutt in Mount Pleasant.

My wife bought a canolli cake this past weekend and I am allergic to corn syrup and had a bad reaction. We read all ingredients on most everything because of this. My wife didn't read the ingredients because we have been buying pastries from bakeries for years and real bakeries don't use corn syrup so she didn't think with all the negative resech on corn syrup shame on harris teeter for using it and I won't be buying any pastries from them any more. Think before you buy corn syrup is not good for you many countries have banned it but because of lobbyists in Washington America is still using it. Sorry Harris Teeter otherwise you have a great store. A patron

The food bar is open, again! I got noodle and veggies. I took my first bite which was unfortunately, a cayenne pepper! I had a severe reaction! It took me about 30 minutes to function after that one bite. There should be a warning label on the hot bar - when it's that spicy. My lining in my mouth is still messed up from the experience. So disappointing.